Retention campaign inside the customer portal using no code
Embed GIF / Video / Text to create a compelling message to motivate subscribers to take alternative actions and reduce cancellation attempts.
Use our rich text editor to make your retention campaign live in minutes instead of waiting for a developer (major advantage over Legacy apps)
Personalise these retention campaigns for different segments as if your team was there in front of the subscriber to prevent the cancellation
Run exit surveys to capture the reason behind cancellations. Easily insert GIFs, videos and rich media to convert surveys into Typeform like experiences
Customise your portal to educate the subscribers about alternative actions. They can pause the subscription, delay the next order or skip the upcoming order.Â
As a last attempt to retain subscribers, offer them gift or discount based on their response in the exit survey
Personalise these incentives for different subscriber segment.
Using our rich text editor, add your own messaging while offering the incentiveÂ
Limit the number of times discounts or gifts can be availed
Advanced Cancellation AnalyticsÂ
Track all the important metrics when it comes to cancellations- Average orders completed, trend of reasons behind cancellations, subscriber segmenting with the highest cancellation rate
Create retention campaigns based on data. Let’s say if subscribers are cancelling because they don’t like the flavour of the product, then offer a free swap as an alternative.Â
Easily compare the before and after impact of your retention efforts and campaigns
Best subscriptions app in the game! Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.
.svg)
.svg)
