Last updated: March 17, 2026.
Loop Solutions, Inc. (hereinafter “Loop Subscriptions”, “we,” “us,” or “our”) makes available a SaaS-based platform to manage your customer’s subscription purchasing experience (the “Services”). This Privacy Policy describes how we handle personal information that we collect about individuals who represent businesses to which we may provide services or which may provide services to us, including visitors to https://loopwork.co & other related subdomains.
We treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, and not in their individual or household capacity.
In providing services to our customers, we also process consumer personal information as a service provider on behalf of those customers. This Privacy Policy does not apply to our handling of the personal information of consumers. We require our customers to post a privacy policy on any of their apps or websites that rely on our technology.
Information you provide to us may include:
Third party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:
Automatic data collection. We, our service providers, and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with our website and the Services (in your capacity as our customer’s authorized user), our communications and other online services, such as:
We use your personal information for the following purposes:
Service inquiries, including to:
Research and development. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services, and promote our business.
Marketing and advertising, including for:
Compliance and protection, including to:
We may share your personal information with:
Affiliates. Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).
Advertising partners. Third party advertising companies, including for the interest-based advertising purposes described above, that may collect information on our website through cookies and other automated technologies.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Loop Subscriptions or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Opt out of marketing communications. You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communications we send you.
Online tracking opt-out. There are a number of ways to limit online tracking, which we have summarized below:
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track“ or similar signals. To find out more about “Do Not Track,“ please visit https://allaboutdnt.com.
Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
When you visit or log in to our website, cookies and similar technologies may be utilized by our online data partners or vendors to link these activities with additional personal information they or others possess about you, potentially including your email or home address. We (or service providers acting on our behalf) may subsequently send communications and marketing materials to these email or home addresses. You have the option to decline receiving such advertising by visiting https://app.retention.com/optout
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
The Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through our Services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the website.
You can reach us by email at support@loopwork.co or at the following mailing address: 251, Little Falls Drive, Wilmington, New Castle County, Delaware 19808.
At Loop Solutions Inc. (“Loop”, “we”, “us,” or “our”), we value the privacy of our customers and recognize the importance of transparency regarding how we handle Personal Information. This section of our Privacy Policy specifically addresses the rights of California residents under the California Consumer Privacy Act (CCPA). For definitions of terms which are covered hereunder, kindly refer to the Privacy Policy.
Under the CCPA, residents of the state of California, USA, have the following rights in addition to the choices described in the Privacy Policy, where applicable. If you are a Subscriber, please contact the relevant Merchant directly for information about how to exercise your privacy rights. This Section does not address or apply to our handling of Personal Information that is exempt under the CCPA.
Categories of Personal Information Collected and Disclosed: The following describes the categories of Personal Information (as enumerated in the CCPA) that we collect. For more information about these categories, and the business and commercial purposes for which we may collect or disclose such Personal Information, please review the Privacy Policy.
Right to Know: With respect to the Personal Information we have collected about you in the past 12 months, you have the right to request from us (up to twice per year and subject to certain exemptions):
Right to Access: You also may have the right to receive a copy of the specific pieces of your Personal Information we have collected.
Right to Delete: Subject to certain conditions and exceptions, you may have the right to request deletion of Personal Information that we have collected about you.
Right to Correct: You have the right to request that we correct inaccuracies in your Personal Information. If you need to update your Personal Information with us, you may do so at any time by using the methods described as below.
Right to Opt-Out of Sale: California residents may have the right to opt-out of “sales” or “sharing” of their Personal Information under the CCPA. The CCPA broadly defines a “sale” as disclosing or making available to a third-party Personal Information in exchange for monetary or other valuable consideration, and “sharing” broadly includes disclosing or making available Personal Information to a third party for purposes of cross-context behavioral advertising. Under these definitions, we do not sell any Personal Information and we do not share any Personal Information accessed or collected in or through our product or services.
Right to Limit Use and Disclosure: Subject to certain conditions and exceptions, you may have the right to limit the use and disclosure of “Sensitive Personal Information,” as defined under the CPRA. However, we do not engage in activities triggering this right.
“Shine the Light” Disclosure: We do not disclose Personal Information to third parties for their direct marketing purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising any of the rights described in this Section.
Authorized Agent: You may designate someone as an authorized agent to submit requests and act on your behalf. To do so, you must provide us with written permission to allow the authorized agent to act on your behalf.
Submitting Privacy Rights Requests: Please note if you are a Merchant Customer, you must contact the relevant Merchant directly about your privacy rights. You may exercise your rights by the means listed in “Right to Correct” Section or by filling out this CCPA Request Form and mailing it to us at support@loopwork.co or at the following mailing address: 251, Little Falls Drive, Wilmington, New Castle County, Delaware 19808. We will take steps to verify your request by matching the information provided by you with the information in our records. You must provide the following information with your request: (1) first and last name, (2) email address, and (3) phone number for verification. In some cases, we may request additional information in order to verify your request or, where necessary, to process your request. If we are unable to adequately verify a request, we will notify the requestor.
Procedures for Addressing Unauthorized Use: We are committed to protecting the security and integrity of personal information. If unauthorized access, disclosure, or other use of personal information is discovered, we will take immediate steps to rectify the situation, including, but not limited to, internal investigations, notification to affected individuals, cooperation with regulatory authorities, and implementing additional security measures as needed. We also encourage the Merchants to contact us immediately at Support@loopwork.co if it is believed that personal information has been accessed or used without authorization.
Obligation to Notify of Compliance Changes: If at any time we become aware that we are no longer able to comply with the requirements of the California Privacy Rights Act (CPRA) or any other applicable data protection laws, we will promptly notify the relevant authorities and take appropriate measures to address the compliance issues. Furthermore, we request that any of our partners, vendors, or third-party service providers who handle or process personal information on our behalf notify us immediately at support@loopwork.co if they are unable to remain compliant with CPRA or related regulations. This will enable us to take necessary actions to ensure the ongoing protection of our users' personal information and remain compliant with legal obligations.
Indemnification
Loop agrees to indemnify, defend, and hold harmless the Merchant and its officers, directors, employees, and agents (collectively, the "Indemnified Parties") from and against any claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to reasonable attorney's fees and costs), arising out of or related to any breach of Loop's obligations under applicable data protection laws as specified in this Privacy Policy.
However, this indemnification is subject to the following conditions:
Notification: The Merchant must promptly notify Loop in writing of any claim for which it seeks indemnification. Delay in notification shall not relieve Loop of its indemnification obligations under this clause unless such delay materially prejudices Loop's ability to defend the claim.
Control of Defense: Loop shall have the right to assume the exclusive defense and control of any matter for which the Merchant is entitled to indemnification hereunder. The Merchant shall have the right to participate in the defense of any claim at its own expense.
Settlement: Loop shall not settle any claim admitting liability or that imposes any obligation on the Merchant without the Merchant's prior written consent, which shall not be unreasonably withheld or delayed.
Limitation of Liability: Loop's total liability to the Merchant under this indemnification clause shall not exceed the total fees paid by the Merchant to Loop under this Agreement during the twelve (12) months preceding the date the claim arose.
Exclusions: This indemnification does not apply to incidents resulting from the Merchant's negligence, willful misconduct, or breaches of the Privacy Policy or applicable data protection laws.
