Personalized offer at last step that makes them think twice. Generate custom discounts based on customer value and usage patterns.
Monitor cancellation attempts month over month to spot trends. Analyze patterns and identify unusual spikes or concerning changes.
View monthly breakdown of why customers leave. Track changing patterns in reasons and identify actionable improvement areas.
Compare which retention messages resonate by tracking performance across different segments and testing variations for maximum impact.
Measure which retention offers work best by analyzing success rates and understanding which discounts effectively drive long-term retention.
Track which alternative options prevent cancellation by measuring the effectiveness of different approaches and monitoring customer satisfaction.