Embed GIF / Video / Text to convey subscription benefits and motivate subscriber to take alternative actions over cancellations
Use our rich text editor to make your retention campaign live in minutes instead of waiting for a developer. ‍ Major feature advantage over Legacy apps
Customize these retention campaigns for different segments and based on different reasons.
Exit Surveys like Typeforms
Run exit surveys to understand the reason behind cancellation.
Insert GIFs, videos and rich media that make surveys an experience.
Offer alternative actions based on conditional logics. If someone finds it “Already have enough stock”, then offer them a choice to pause the subscription for some time instead of cancelling
Use the cancellation reason survey responses in Klaviyo & other marketing apps as attributes to run contextual reactivation campaigns.
Offer a gift or discount as a last-ditch attempt to motivate your subscribers to continue with the subscription.
Use simple backend IF-THEN conditions to make this live without any coding.
Create different incentive strategies for different subscriber segments.
Get real-time analytics of how many times a particular discount or offer was used
Detailed Cancellation AnalyticsÂ
Detailed dashboards that show last 6 month Trend of cancellation reasons, Number of cancellation attempts in last 30 days, current churn rate, Average orders before a subscriber cancels
Use filters to further segment reports. Export for your own internal analysis
Get order-wise cancellation pivot. A major advantage over other apps.
Best subscriptions app in the game! Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.
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