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Yotpo vs Recharge vs Loop: Which subscription platform is best for you?

August 29, 2024

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Yotpo is a comprehensive eCommerce marketing platform designed to help businesses improve customer engagement, boost sales, and enhance the overall shopping experience. Yotpo offers a suite of integrated solutions that focus on customer reviews, visual marketing, loyalty programs, referrals, and SMS marketing. Here's an overview of Yotpo's key features and services:

  1. Reviews and Ratings
  2. Visual Marketing
  3. Loyalty and Referrals
  4. SMS Marketing
  5. Subscriptions
  6. Integrations
  7. Analytics and Insights
  8. Customer Support

Yotpo is dedicated to supporting eCommerce businesses in their growth by offering a suite of tools that enhance customer trust, engagement, and loyalty, which in turn boosts conversion rates and revenue. 

The Yotpo Subscriptions platform is a cutting-edge solution for subscription and membership management, tailored to assist businesses in establishing, migrating, and expanding their subscription models. These solutions are crafted to enhance customer retention, elevate average order value, and drive overall revenue growth for direct-to-consumer brands. In this blog, we will explore Yotpo's subscription offerings and evaluate how they compare to the leading subscription apps available on Shopify.

Yotpo provides a comprehensive suite of offerings designed for high-growth and enterprise-level businesses. These include seamless automated migration from other subscription platforms, customizable subscription management portals, advanced analytics, and various tools to boost customer engagement and satisfaction. The platform supports a wide range of subscription types, including prepaid subscriptions, gift subscriptions, subscription boxes, and more. Additionally, Yotpo offers powerful automation capabilities to manage subscription workflows, such as free trials, product swaps, and loyalty rewards, eliminating the need for manual intervention.

Features of Yotpo

Yotpo Subscriptions is designed to grow recurring revenue and enhance customer loyalty through seamless subscription experiences. The Pro plan includes intuitive merchant tools, actionable analytics, smart growth tools, automated personalized communications, a comprehensive passwordless customer portal, native Shopify checkout integration, and 24/7 support.

The platform aims to boost subscriber loyalty, increase product subscribers, and maximize subscriber value. It integrates with Yotpo's Loyalty & Referrals to simplify rewards, offer instant rewards, and facilitate easy point redemption, fostering lifelong loyalty. Additionally, it syncs with Yotpo's SMS & Email to identify high LTV subscribers, pinpoint potential subscribers, personalize engagements, and secure recurring revenue.

Yotpo leverages data-driven engagement to craft tailored campaign strategies, identify subscriber behaviors, and target them with value-add messaging. Trusted by over 30,000 leading brands, Yotpo Subscriptions ensures smooth migration from other providers and customizable subscription offerings. Available for Shopify and Shopify Plus, it processes payments securely on a 30-day cycle aligned with Shopify billing.

Yotpo Plans and Pricing

Yotpo app is free to install - only after you cross 500 USD in monthly subscription sales, the paid plan starts.

For subscriptions, Yotpo has one paid plan - the Pro Plan.

The pricing is custom - you can contact their team for more details here.

Yotpo Support

Yotpo has 163 reviews on Shopify App store - and an average rating of 4.7 stars- effective 18th June 2024 - Check here: https://apps.shopify.com/yotpo-subscription?st_source=autocomplete

Here are a few of their reviews on App store:

Takeaways from the above section - Why is Loop a good alternative to Yotpo?

  • Both Loop and Yotpo provide advanced subscription management
  • Yotpo has about 163 reviews on Shopify app store with an average rating of 4.7 - Loop has about 302 reviews - with an average rating of 5

(For a detailed product comparison, scroll to the table below)

Recharge subscriptions app for subscriptions

Recharge introduction

Recharge is a popular app for managing Shopify subscriptions, offering a comprehensive set of features to streamline subscription management. It allows businesses to set up various subscription options, enabling customers to customize delivery schedules and payment plans according to their needs. Recharge also supports product bundles and SMS functionality.

Recharge Features

As a leading subscription app, Recharge provides numerous features designed to help businesses achieve key goals such as acquiring subscribers, increasing average order value (AOV), reducing churn, and boosting customer lifetime value (LTV). For a detailed list of features, visit Recharge’s features page.

Recharge Pricing

Recharge offers multiple pricing plans to accommodate different business needs and scales. Plans start at $99, with each tier offering a distinct set of features. The Standard plan includes a transaction fee of 1.25% plus $0.19 per order.

Recharge Support and Integrations

Recharge is known for robust support and seamless integration with Shopify and other applications like Klaviyo, Gorgias, Attentive, and TapCart.

For more insights into their support, check the reviews on the Shopify App Store.

Recharge Subscriptions has a total of 1764 reviews and an average rating of 4.5 effective June 18th 2024 - 100+ reviews are one star.

Why Brands Are Migrating to Loop

Many brands are switching to Loop for its outstanding support and competitively priced plans with extensive features. Loop’s platform, developed with input from the direct-to-consumer community, addresses modern business needs with features such as fully customizable bundles and portals, integrated smart dunning management, Loop Flows for automated and personalized subscriber experiences, and superior cancellation flows. Loop’s flexible pricing model includes a low transaction fee of 0.75% of the total subscription value, with no additional hidden fees.

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Detailed Comparison: Features, Pricing, Support, Reviews

Loop Subscriptions is highly acclaimed by Shopify store owners for its efficient recurring billing and subscription management, maintaining an average rating of 5 stars from 302 reviews.

Key functionalities include:

  • Subscription Widgets: Allows brands to integrate subscription options directly on their product pages.
  • Subscriber Retention: Offers discounts and trials to enhance subscriber loyalty.

Loop Pricing

Loop features a competitive pricing model, charging only 0.75% in transaction fees (for its Enterprise Plan) without any additional charges, making it a cost-effective solution for businesses of all sizes. Loop has two plans: Growth and Enterprise, with the Growth Plan starting at $99 USD.

Loop Support and Integrations

For insights into Loop's support, check their reviews on the Shopify App Store. 

Since its launch in 2021, Loop has maintained a perfect 5-star rating across over 302 reviews - the prime review feedback points include its product depth, advanced features and great support.

Loop integrates smoothly with other Shopify apps and services, including popular payment gateways, shipping and fulfillment solutions, and CRM tools like Klaviyo, Attentive, and Zapier.

Loop's Competitive Edge over Yotpo and Recharge

Loop Subscriptions’ unique strengths include:

👾 Strong in-built gamification to incentivize subscribers

🎨 Fully customizable bundles and customer portal

💳 Integrated smart dunning management solution

🎁 Automated and personalized subscriber journeys with Loop Flows

🌊 Superior cancellation flows

Comparing Recharge, Yotpo, and Loop for Your Shopify Store

Recharge and Yotpo are both well-regarded subscription platforms, each offering distinct advantages. However, Loop provides enhanced flexibility, customization, and integration capabilities, making it a top choice for many brands. Check out Recharge’s app on the Shopify App Store.

Brands have switched from Recharge and Yotpo to Loop for its comprehensive features, seamless integrations, superior customization options, lower transaction fees, and exceptional customer support. Book a meeting with our team here.

Why Choose Loop Over Recharge and Yotpo?

Loop Subscriptions excels in providing exceptional value and efficiency. By transitioning from Recharge and Yotpo to Loop, brands can save nearly 40% on subscription app costs thanks to Loop's lower transaction fees.

Recharge Yotpo Loop
Shopify App Reviews (effective 20 June 2024) 1767* 424* 306*
No-code bundle builder ? ? Yes
Advanced Cancellations Analytics
Includes bar trends of the last 6 months of cancellation reasons, Average orders before cancellation
X ? Yes
Add A Free Merch (Product) On 5th (Any) Order
Gamify customer portal by adding a banner - “X orders away from free merch”. Increases LTV
?
Not possible without a developer
?
Not possible without a developer
Yes
Gifts for subscriber segments in exit survey [No coding required] ? ? Yes
Fully customizable subscription widget with 200+ design options and Condition Based Bulk Actions ? ? Yes

Last updated on 1st May, 2024*

Index
✅- Feature available
❌- Feature unavailable
❓- Could not find data. Please check the respective companies' websites for more information.

Key Advantages of Loop Subscriptions:

Automated Subscriber Journey: Loop Flows adds gamification to the subscriber experience, enhancing satisfaction and boosting retention. For example, Lilac Street saw a 72.7% increase in subscription revenue with Loop. Discover more here.

Modern UI & Interface: Benefit from an intuitive and user-friendly interface, simplifying the management and scaling of subscription programs.

Cost Reduction: Significantly reduce subscription app costs with Loop’s lower transaction fees.

Choosing Loop Subscriptions allows businesses to optimize their subscription models, unlocking benefits that drive growth and success in the competitive eCommerce market. For instance, Livingood Daily reduced its churn rate by 5X after switching from Recharge to Loop. Learn more about their success here.

Streamline your subscription management and improve customer experience with Loop Subscriptions.

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Written by
Emma Johnson
Head of Marketing

Emma Johnson is celebrated for her strategic brilliance and innovative flair. By seamlessly blending creativity with data-driven insights, she has propelled Loop’s brand to new heights, establishing it as a formidable force in the Shopify Subscriptions space.