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October 17, 2024

Recharge vs Stay Ai - Choose Between the Two Prominent Shopify Subscription Apps

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Choosing the right subscription app for your business can be challenging, especially with many available options. Recharge and Stay AI (formerly known as Retexion) are two popular choices, each with its own unique features and pricing models. But there's another strong contender you might not have considered: Loop Subscriptions.

In this guide, we’ll break down the pricing, features, and key differences between Recharge, Stay AI, and Loop Subscriptions, helping you make an informed decision on which one best fits your business needs.

Let’s compare their pricing, plans, key features, customization possibilities and integrations in detail.

Recharge vs Stay Ai vs Loop Comparison Table

Recharge Stay Ai Loop
Transaction Fees 1% 1% 0.75%
Shopify App Reviews 1505* 39* 208*
No-code bundle builder ❓️ ❓️ ✅
Advanced Cancellations Analytics
Includes bar trends of the last 6 months of cancellation reasons, Average orders before cancellation
❓️ ❓️ ✅
Add A Free Merch (Product) On 5th (Any) Order
Gamify customer portal by adding a banner - “X orders away from free merch”. Increases LTV
❓️
Not possible without a developer
❓️ ✅
Gifts for subscriber segments in exit survey [No coding required] ❓️ ❓️ ✅
Inbuilt Smart Dunning Solution ❓️
Most Merchants that migrated to Loop were using Churnbuster
❓️ ✅

Last updated on 1st Feb, 2024*

Index

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❓  Could not find data. Please check the respective companies' websites for more information.

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Recharge is well-known among Shopify, BigCommerce, and WooCommerce brands and is often seen as a leader in subscription management. Recharge’s strong presence in the D2C industry is a testament to its reputation and experience. 

Quick Features Overview of Recharge Subscriptions

Recharge Subscriptions offers a wide set of features for managing subscriptions to D2C brands, some of them are:

  1. Customer Portal - A portal for customers to manage their subscriptions. 
  2. Analytics and Reporting - get actionable insights and data with intuitive dashboards. 
  3. Subscription Management - streamline management and promote subscriptions 

Recharge Subscriptions Pricing

Recharge's pricing structure is predominantly transaction-volume-based, catering to businesses of various scales. There are three different plan options on its website, with prices starting at $99. Each plan varies in features offered. In their Standard plan, they also levy a transaction fee of 1.25% plus 19 cents per order.

Recharge vs stay pricing

Recharge Support & Integrations

Recharge offers customer support via email, phone and other channels. It has integrations with many Shopify apps and other apps. Check out why high quality support is important to grow your DTC brand here. 

Recharge integrates with various apps such as Klaviyo, Gorgias, Attentive, TapCart, and more. The complete integration directory is present on their website. To better understand Recharge's support quality, check out their reviews on the Shopify App Store. 

Recharge reviews

A key factor that convinces brands to migrate from Recharge to Loop is our superior support and attractively priced plans offering comprehensive features.

Loop Subscriptions emerges as a top Recharge alternative primarily due to its customer-centric approach and tailored solutions. With over 400+ successful migrations, brands have seen significant improvements in their customer portal's interface and experience with Loop. 

Livingood Daily, a thriving supplement brand migrated from Recharge to Loop, this was one of our large-scale migrations, we seamlessly transferred 130,000 subscribers from Recharge to Loop in just 22 days through an API-driven process. 

To reduce churn, Livingood Daily implemented these strategies: Exit surveys and analysis of cancellation reasons, Experimenting with different ways of engagement with subscribers, and a gamified rewards program. These efforts resulted in impressive results, reducing the overall churn rate from approximately 10% to a remarkable 2.26%. 

Moreover, by strategically offering a 20% discount for repeat customers through Loop Flows, Livingood Daily boosted subscriber loyalty. A 9% increase in subscribers completing 5-10 orders highlights the effectiveness of this rewards-based strategy.

Loop’s USPs over other apps include:

  • Fully customizable customer portal and bundle builder.
  • Advanced subscription analytics.
  • Simplified day-to-day operations of your subscription business.
  • An inbuilt smart dunning management feature.
  • Automate and personalize subscriber experiences with Loop Flows.
  • No-code custom cancellation flow builder with in-depth analytics.

Dive into a comprehensive comparison between Loop and Recharge here.

Quick Feature Overview of Stay Ai

Stay Ai is an emerging app in the subscription management field. Stay Ai has the following features:

  1. ExperienceEngine™ - Manage subscription program with promotion and offer management system.
  2. RetentionEngine™ - Reduce active and passive subscriber churn
  3. DecisionEngine™ - Analytics and testing tools with dashboards for analytics.

Stay Ai Pricing

Stay Ai has one visible plan on their website that offers all the features-  $499 per month and 1%+$.19 transaction fees. Other than that, they also offer custom plans on their pricing page.

Stay pricing vs Recharge pricing

Support & Integrations

Stay Ai integrates with many Shopify apps- Klaviyo, Gorgias, Attentive, ARPU, ReferralCandy and more. Stay Ai has earned a reputation for providing personalised support and committed account management. It helps businesses fully leverage their subscription platform for maximum value. See Stay Ai's Shopify App Store reviews to better understand the calibre of their support.

What brands like about Loop is the promptness to help, incorporate new feature requests, and support in ideations to increase subscriptions.

And that’s why brands prefer Loop over Stay Ai when deciding between new subscription apps.

Why do Brands Choose Loop Over Stay Ai

Our platform offers an array of capabilities and customizations that set it apart from Stay Ai. Brands that migrated from Stay Ai to Loop noted a significant enhancement in their customer portal's UI/UX and reduced subscription management support tickets.

Migrated from Stay Ai to Loop Subscriptions, Good Protein leveraged Loop’s features to achieve remarkable results.

Good Protein witnessed a 67% reduction in churn rate after migrating to the platform. Additionally, by converting one-time buyers into subscribers through strategic discounts, they fueled a 400% subscriber growth in just four months.

Read about how Loop Subscription helped Good Protein in detail here. 

Some of the features that made those brands make the switch:

  • Bulk changes capabilities for managing subscriptions.
  • Inbuilt Dunning management solution.
  • Feature to create personalized cancellation flows, based on customer revenue and total order history.
  • Comprehensive analytics with exportable and cohort retention reports.
  • Flexible customization using JavaScript (JS) and CSS.
  • Add sections inside the customer portal to run promotional campaigns like Black Friday, with additional discounts for subscribers.

Also, see a detailed comparison Loop vs Stay Ai.

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Written by
Emma Johnson
Head of Marketing

Emma Johnson is celebrated for her strategic brilliance and innovative flair. By seamlessly blending creativity with data-driven insights, she has propelled Loop’s brand to new heights, establishing it as a formidable force in the Shopify Subscriptions space.