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Detailed comparison of Ordergroove, Recharge Payments, and Loop Subscriptions

September 19, 2024

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We share a detailed comparison between - Ordergroove and Recharge subscription apps, focusing on their pricing, features, customization options, and integration capabilities.

Also, learn why Loop is a great alternative to both of these apps.

Ordergroove Subscriptions Platform

Ordergroove is a renowned subscription platform tailored for eCommerce businesses. It's designed to streamline subscription management and customer retention efforts.

Ordergroove Features

Ordergroove comes with features such as subscription offers, analytics, and integration with existing e-commerce platforms. Some of their features are:

  • Multi-Platform Integration: Compatible with various eCommerce platforms including Shopify, Magento, and BigCommerce.
  • Enrolment and Retention Tools: Offers multiple enrolment and retention features.
  • Customer Subscription Control: Provides an inbuilt interface for customers to manage their subscriptions.
  • Backend Operations Interface: Features integrated with checkout and efficient handling of out-of-stock scenarios.
  • Analytics and Support: Includes analytics for performance optimization

Ordergroove Pricing

Their website however does not mention detailed information about pricing and plans (at the time of writing this post). Check out the detailed analysis of Ordergroove Pricing here.

Ordergroove Support & Integrations

To assess the caliber of support offered by Ordergroove, check the user reviews on their Shopify App store.

Ordergroove is known for its integrations. The platform is already integrated with a variety of applications, such as BigCommerce, Salesforce, Magento, Klaviyo, and others, in addition to Shopify.

What makes Loop Subscriptions a great alternative to Ordergroove?

Loop's Shopify subscription app distinguishes itself from Ordergroove with a range of features. Brands switching from Ordergroove to Loop have observed a notable improvement in their customer portal's user interface and user experience. Overall, we have done 400+ migrations to Loop.

Brands switching from Ordergroove see a decrease in support tickets related to subscription management and have benefited from Loop's exceptional customer support and 24/7 availability for their customers.

Here are some of the top features of Loop Subscriptions

🎮 Gamify subscription with personalized and automated rewards

Gamification turns ordinary customer interactions into exciting and rewarding experiences, acting as a fun incentive to keep customers engaged over a longer period. This approach enables you to create a highly engaging experience for your subscribers. Additionally, the wealth of data generated from user interactions allows businesses to tailor their offerings, making subscribers feel recognized and appreciated.

Leveraging Loop Flows, the Livingood Daily team implemented a rewards system that adds an extra 5% discount to the existing 15% subscription discount, totaling a 20% discount overall. Read full case study here: How Livingood migrated 130K subscribers to Loop Subscriptions.

Loop testimonial

🎨 Fully customizable bundles and portal

Loop subscriptions offer you a seamless bundle builder with different SKUs. With Loop Subscriptions, you can easily modify your bundle and let your subscribers take actions like add, remove and swap products in the box and allow customers to purchase these bundles as a one-time or a subscription.

Loop testimonial and reviews
Within just 11 months of implementing Loop’s bundle setup, Lilac St. saw a 72.7% increase in subscriptions revenue.

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‍💳 Integrated smart dunning management solution

Recover missed payments and declined cards effortlessly by setting the number of retry attempts for failed or nearly failed transactions just once. Brands can choose when to automatically cancel or pause a subscription after the first, second, or final attempt. Loop Subscriptions also provides the ability to export subscriber data linked to potential payment failures and can automate SMS or email campaigns to reach at-risk subscribers.

🌊 Best-in-class cancellation flows in comparison

Loop Subscriptions' cancellation flows give businesses the tools to reduce cancellations and increase the average number of orders. Companies can design retention campaigns directly within the portal, embedding videos, GIFs, or text to encourage subscribers to take alternative actions rather than canceling. Comprehensive dashboards provide detailed cancellation analytics, helping businesses understand the reasons and trends behind cancellations for internal analysis.

Cancellation flows
Beam Supplements saw a 30% reduction in their cancellation rate after introducing cancellation videos following their transition to Loop Subscriptions.

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Loop Subscriptions' pricing is tailored for all business sizes, ideal for both startups and large companies. Our transaction fees are just 0.75% per transaction, with no extra costs — 0¢ per order.

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Recharge Subscriptions

Recharge is a well-known subscriptions app among D2C brands on Shopify, as well as those on BigCommerce and WooCommerce. 

Recharge Features

  • Subscription management: Recharge offers a subscription portal for D2C brands to enable their customers to manage subscriptions
  • Bundles: Brands can create bundles on their store
  • Loyalty: Recharge also has a loyalty feature that integrates with their subscription feature.
  • Flows: Helps brands to create subscription workflow

Brands have the flexibility to tailor Recharge's functionalities to suit their specific requirements.

Recharge Payments Pricing

Recharge offers three types of plans on their website starting from $99. This includes different features in different plans. They also charge 1.25% transaction fees + 19¢ per order in their Standard plan

Recharge Support & Integrations

To know more about Recharge's support, it's better to check out the reviews on their Shopify App page. 

Recharge offers integration with various other Shopify apps such as Klaviyo, Gorgias, Attentive, TapCart, and more.

A key reason behind brands switching from Recharge to Loop is our superior customer support, practical range of features that come at the right price point and more customization options for our portal and bundles.

Why is Loop considered a great alternative to Recharge?

Loop emerges as a top alternative to Recharge, primarily due to its customer-centric approach and tailored solutions.

The Loop app was developed directly with input from the direct-to-consumer (DTC) community, ensuring that its features and functionalities address the specific needs and challenges faced by online businesses. This collaborative approach not only results in a more intuitive and effective subscription management system but also fosters a sense of partnership between Loop and its users, driving continuous innovation and improvement.

Furthermore, Loop distinguishes itself through its comprehensive suite of features, including fully customizable bundles and portal, an inbuilt smart dunning management solution, and best-in-class cancellation flows. These capabilities empower businesses to streamline operations, enhance customer interactions, and maximize revenue potential. With Loop Flows, subscribers can enjoy personalized journeys that foster engagement and loyalty, while businesses benefit from automated processes that optimize efficiency and effectiveness.

Here are some reasons why Loop Subscriptions is a top player in the subscription management space:

  • Fully customizable bundles and portal
  • Inbuilt smart dunning management solution
  • Automate and personalize subscriber journeys with Loop Flows
  • Best-in-class cancellation flows

The pricing model of Loop Subscriptions is tailored to cater to businesses of various scales, from startups to large enterprises, making it a versatile and appealing choice for a wide range of companies.

We charge only 0.75% transaction fees and no additional charges - 0¢ per order

Here is a detailed comparison of Loop vs Recharge

Ordergroove vs Recharge review

We have also added Loop, our subscriptions app, to the comparison between these two apps.

Ordergroove Recharge Loop
Transaction Fees âť“ 1% 0.75%
Shopify App Reviews (effective 20 June 2024) 24 1767 306
No-code Bundle Builder âť“ âť“ âś…
Advanced Cancellations Analytics. Includes bar trends of the last 6 months of cancellation reasons, Average orders before cancellation âť“ âť“ âś…
Add A Free Merch (Product) On 5th (Any) Order. Gamify the customer portal by adding a banner - “X orders away from free merch”. Increases LTV ❓ ❓ ✅
Gifts for subscriber segments in exit survey [No coding required] âť“ âť“ âś…
Inbuilt Smart Dunning Solution âť“ âť“ âś…

*Last updated in November 2023

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Written by
Emma Johnson
Head of Marketing

Emma Johnson is celebrated for her strategic brilliance and innovative flair. By seamlessly blending creativity with data-driven insights, she has propelled Loop’s brand to new heights, establishing it as a formidable force in the Shopify Subscriptions space.