Article Quick Links

5 Quotes from the latest “Oh Sh*t, we oversold” podcast with Shray Joshi that we loved

Updated on

September 3, 2024

On having fun

1. When CX starts to have fun on the ticket side, consumers eat that shit up.
— Loop Subscriptions (@LoopEngine) February 24, 2023

On marketing v/s CX

2. A marketer’s brain is like let’s sell as much as we can, inventory is unlimited but that’s the worst nightmare for CX.
— Loop Subscriptions (@LoopEngine) February 24, 2023

On brand experience

3. Your brand experience is what f**king matters.
— Loop Subscriptions (@LoopEngine) February 24, 2023

On CPGs & CEOs

4. Every person that works within the eCom function of a latter stage CPG brand have to think like mini-CEOs
— Loop Subscriptions (@LoopEngine) February 24, 2023

On CX + marketing

5. CX and marketing need to be married.
— Loop Subscriptions (@LoopEngine) February 24, 2023

‍

Checkout the full podcast here.

Follow @OopsiePodcast with @_zoekahn_ & @jesscervellon

Learn more about Shray's agency here.

Written by

Emma Johnson

Head of Marketing

Emma Johnson is celebrated for her strategic brilliance and innovative flair. By seamlessly blending creativity with data-driven insights, she has propelled Loop’s brand to new heights, establishing it as a formidable force in the Shopify Subscriptions space.