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October 29, 2024

Top 12 Loyalty Management Apps to Drive Repeat Business

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Loyalty programs aren’t just about offering rewards, they are about building relationships. Customers are most likely to return when they feel valued. A good loyalty management app can boost your business, increase your conversion rates and attract new customers. 

Imagine you are a frequent shopper at a clothing store. Every purchase earns you a point. After collecting enough points, you get a discount on your next order or maybe any free set of clothing, wouldn’t that be amazing? 

In this blog, we will explore the top loyalty management apps. 

Importance of Loyalty Programs and Loyalty Management Apps

Loyalty programs are essential for businesses looking to build long-term relationships with customers. Customers usually enjoy regular benefits like discounts, exclusive offers and free products. By these, customers feel appreciated, fostering strong brand loyalty. A good loyalty program is beneficial for businesses as loyal customers are most likely to make a repeat purchase, and they are more like to spend more over time. Most importantly Satisfied customers are most likely to become brand advocates on social media.

Below is a comparison table of the top loyalty management apps. It includes information on each software’s price, reviews, and features.

Loyalty Management App Price Reviews Features
Bubblehouse: Customer Loyalty and Rewards Program Pricing is not mentioned on the website.
1. G2 - 5/5 star rating 1.Customizable loyalty program
2. Endless campaign options
3. Unlock referrals through multiple channels
4. Boost customer LTV with exclusive rewards for subscribers
LoyaltyLion Rewards & Referral Free to Install
$199/month
1. Shopify app store - 4.6/5 with 602 reviews
2. G2 - 4.5/5 with 240 reviews
1. Loyalty and rewards
2. Referral program
3. Shopper experience
4. ROI calculator
Smile: Loyalty and Rewards Free to Install
$49/month
$199/month
$999/month
1. Shopify app store - 4.9/5 with 6237 reviews
2.G2 - 4.4/5 with 34 reviews
1.Reward customers on every order
2. Accelerate earnings for your best customers
3. Referrals
Stamped Product Reviews & UGC Free to Install
$23/month
$59/month
$149/month
1. Shopify app store - 4.8/5 with 6368 reviews
2. G2 - 4.7/5 with 25 reviews
1. Points and rewards
2. VIP program
3. Referral program
4. Product reviews and ratings
5. Visual user-generated content
Rise.ai: Gift Cards & Loyalty $19.99/month
$59.99/month
$199.99/month
$599.99/month
Shopify App rating - 4.8/5 with 1087 reviews 1. Gift Cards
2. Refund with Store Credit Automation
3. Cashback
4. Memberships
5. Loyalty Programs
6. Referrals
7. Employ recognition program
Okendo:Product Reviews & UGC Free to Install
$19/month
$119/month
1. Shopify app ratings - 4.9/5 with 949 reviews
2. G2 rating - 4.5/5 with 22 reviews
1. Monitor sentiment, solve issues, and improve support efficiency
2. Customizable loyalty landing page
3. Maximize repeat purchases with flexible referral rewards
Referral Candy & Affiliate $59/month
$299/month
$24,000/ year
1. Shopify app store - 4.9/5 with 2149 reviews
2. G2 - 4.4/5 with 96 reviews
1. Connect with Marketing apps
2. Automate the entire referral program
3. Promote referral program across marketing channels
Rivo Loyalty and Referrals Free to Install
$49/month
$499/month
Shopify app rating - 4.9/5 with 2114 reviews 1. Build loyalty and Retention
2. Referrals
3. memberships
Friendbuy: Referrals & Loyalty $2000/month - Referral program
$2500/month - Loyalty program
$3500/month Referral & Loyalty program
1. Shopify app store -3.4/5 with 2 reviews
2. G2 rating- 4.3 out of 5 with 52 reviews
1. Referral templates to get live fast
2. Referral Dashboards to give your customers visibility
3. Qualify members for rewards with business rules
4. Personalized member dashboards
Marsello: Loyalty, SMS, emails $125/month
$135/month
1. Shopify- 4.5/5 with 383 reviews
2. G2 - 4.4/5 with 31 reviews
1. Omnichannel loyalty and referral program
2. Email and SMS Campaigns
3. Acquire more reviews and build visibility
4. Automate your email and SMS marketing workflow
Joy: Rewards & Loyalty Program Free to Install
$24.99/month
$99/month
$499/month
Shopify app store - 4.9/5 with 1639 reviews 1. Referral program
2. Commission Program
3. Emails
4. Discount codes
Yotpo: Loyalty & Rewards Free to Install
$499/month
Shopify app reviews - 4.7/5 with 2527 reviews 1. SMS
2. Loyalty and referrals
3. Emails
4. Reviews and UGC

12 Best Loyalty Management Apps

Ready to discover the perfect app for your DTC business? Let's explore your options together.

1. Bubblehouse: Customer Loyalty and Rewards Program

Bubblehouse loyalty program app
Bubblehouse: Customer Loyalty and Rewards Program

Description: Bubblehouse helps brands build stronger customer loyalty and increase repeat purchases. Our full-service loyalty platform offers tailored rewards and seamless integration with popular CRM and POS systems, providing a frictionless experience.

Key Features: 

  1. Customizable Loyalty & Referrals Program
  2. Subscription Rewards Program through Milestones
  3. Advanced Loop Integration
  4. White Glove Onboarding & Servicing

Ratings: 5/5 star ratings - Merchants like the unique loyalty solution.

Pricing: You can get the pricing here.

Check out the Bubblehouse Integration with Loop Subscriptions.

2. LoyaltyLion Rewards & Referral

Loyaltylion: Loyalty program app
LoyaltyLion Rewards & Referral

Description: LoyaltyLion is a robust platform designed to build customer loyalty and drive referrals. Reduce acquisition costs with incentives for referrals, reviews and social media engagement. Integrate your program with all your favorite Shopify tools.

Key Features:

  1. Offer Loyalty points for second purchase to encourage repeat purchases
  2. Drive customer engagement with rewards
  3. Reduce churn with loyalty segments & analytics into repeating customer behaviors.
  4. Create experiences that deeply connect with your customers

Ratings: 4.6 stars (600+ reviews) - Praised for enhancing customer loyalty and repeat purchases, customizable features such as a rewards landing page, email integrations, and detailed analytics.

Pricing: Free plan for stores processing up to 400 monthly orders, Unlimited members, Basic rules & rewards, Simple branding with the option to add more features from $5/month.

Paid plan from $199/month Including 1,000 orders, Free loyalty page design worth $1500, Customizable rules & rewards and Unlimited integrations.

Checkout Loop subscription’s Integration with Loyalty management app Loyalty Lion here

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3. Smile: Loyalty and Rewards

Smile: Loyalty program App
Smile: Loyalty and Rewards

Description: Smile is a great loyalty management app that offers loyalty, referrals and VIP rewards programs to help brands increase their repeat purchase and sales. Creating a loyalty program with Smile.io is easy, including effortless integration with other shopify apps. Smile.io is a great app to build and foster a loyal community. Key Features:

  1. Easily customize reward launcher, panel and emails according to brand aesthetics 
  2. Allow shoppers to earn points and encourage repeat purchases
  3. Seamless integration with popular shopify apps and marketing tools.
  4. Offer automatic translation of the loyalty program into one of six preset languages.
  5. Send automated reminders to customers about their earned loyalty points.

Ratings: 4.9/5 with 6237 reviews - Merchants praise the user-friendly interface, effective loyalty management, and great support.

Pricing: Starts with up to 200 monthly orders plan which is free of cost, A $49/month starter plan for up to 500 monthly orders, with advanced branding options, customizable emails, and 2 integrations(e.g., klaviyo and judge.me).

A Growth Plan that starts at $199/month including 2,500 monthly orders, then $20 per additional 100 orders including features like run points bonus events, SEO-friendly loyalty page, Free product rewards, VIP & Points expiry and Unlimited integrations. 

A $999/month Plus plan including 7,500 monthly orders, then $5 per additional 100 orders with a Dedicated launch plan, 25+ specialized reports, API access, priority support, preferred pricing for multiple shops, and high-volume pricing availability. 

Check out Loop subscription’s Integration with Smile here.

4. Stamped Product Reviews & UGC

Stamped - Loyalty management and program app
Stamped Product Reviews & UGC

Description: Stamped helps brands increase conversations with reviews & ratings, photos & videos, and Q&A. Enrich brand marketing with customer photos and videos. With NPS(Net promoter score) you can derive a score that quantifies your customers’ happiness with your product or service in just 3 steps. Stamped integrates with major shopify apps including Klaviyo, Omnisend, Gorgias including ecommerce platforms and social commerce. 

Key Features:

  1. Organize all customer feedback, including NPS score, reviews, Q&As, and Instagram shopppable content.
  2. Improve Google Shopping & SEO with Search Rich Snippets for SEO
  3. Drive conversions using emails, banners and site widgets. 
  4. Upgrade your Google Seller and Product Ratings through seamless Google integration.

Ratings: 4.8 / 5 with 6368 reviews - Appreciated for boosting conversions, user-friendly interface, and effective review generation.

Pricing: Free plan available with 50 orders/month. 

Paid plans start at $23/month for additional features like 7 Day Free trial, 200 orders/month, Photo Reviews, Checkout Reviews, and Customer attributes (fit, age, waist).

A premium $59/month plan with 500 orders/month,a 7-day free trial, smart product upsell, and Facebook reviews. A $149/month Business plan with 1500 orders/month, free $99 SMS Credits, video reviews, Q&A, A.I. sentiment analysis, and Google shopping reviews. 

Check out Loop subscription’s Integration with Stamped.io here.

5. Rise.ai: Gift Cards & Loyalty

Rise.ai: Loyalty program app
Rise.ai: Gift Cards & Loyalty

Description: Rise.ai offers Gift Card and Store Credit Management for e-commerce stores. Easily generate up to 10,000 gift card codes instantly for targeted campaigns. Open new revenue streams with Gift Cards, referrals, and memberships. Reduce losses w/Store Credit for refunds & returns.

Key Features:

  1. personalized rewards w/credits united under a single code
  2. Offer bulk campaigns, exceptional customer experiences, and seamless migrations.
  3. Synchronize gift card balances with rewards programs and issue refunds as store credit.
  4. Customers can opt for store credit refunds and provide customer support tools for efficient handling.

Ratings: 4.8 stars (1000+ reviews) - Users mention ease of use and extensive customization options, and seamless Shopify integration. 

Pricing: Starter plan with $19.99/month with 100 Monthly Store Orders Included, Advanced Gift Card Program, Manually Issue Store Credit and Referrals. 

$59.99/ month Small-business plan with 400 Monthly Total Store Orders Included, All Starter plan features, Claim Page Customization and Check Balance Page. 

$199.99/ month Pro plan with 2,000 Monthly Total Store Orders Included, All Small Business plan features, Apply Store Credit Button and Bulk Gift Card Creation. 

$599.99/month Premium Plan with 12,000 Monthly Total Store Orders Included, All Pro plan features, Multi-Store Gift Cards and White Labeling. 

6. Okendo: Product Reviews & UGC

Okendo : product reviews and Loyalyty management app
Okendo: Product Reviews & UGC

Description: Okendo is an all-in-one marketing platform that helps brands from capturing reviews to driving loyalty, Okendo’s comprehensive platform empowers you to build stronger relationships and accelerate growth. 

Key Features: 

  1.  Customizable review formats.
  2.  Connect your email & SMS platforms to streamline workflows.
  3.  Maximize repeat purchases with flexible referral rewards.
  4.  Scale word-of-mouth marketing to reach and acquire new customers.

Ratings: 4.9 stars with 949 reviews - Merchants appreciate the user-friendly interface, customizable review request emails and SMS capabilities. 

Pricing: A free plan with 50 orders/month, Automated Review Request Emails, Photo & Video Reviews, 5+ Onsite Review Displays and Media Galleries. 

A $19/month essential plan with 200 orders/month, Automated Review Request Emails, Photo & Video Reviews, Attributes Ratings, 15+ Onsite Review Displays and Media Galleries.

A $119/month growth plan with 1,500 orders/month, Automated Review Requests, Photo & Video Reviews, 15+ Onsite Review Displays, Analytics & Reports

7. Referral Candy & Affiliate

Referral Candy : Loyalty program app
Referral Candy & Affiliate

Description: Referral Candy & Affiliate is a dedicated loyalty management app for growing brands looking to drive sales through referral and affiliate marketing programs. Referral Candy works with every e-commerce store through app integrations or email connections. Build an audience of highly engaged leads who see your referral offer.

Key Features:

  1. Set up a seamless referral system within 30 minutes.
  2. Create post-purchase popups, emails, and dedicated pages to encourage customer participation.
  3. Automate the reward process with cash and coupon incentives for both one-time and recurring purchases.
  4. Customize the referral program to match the company's branding with the logo, images, and brand colors.
  5. Integration with popular e-commerce shopify apps like Klaviyo, Loop Subscriptions,Awtomic, Appstle, Stay, and Seal.

Ratings: 4.9 stars (2,100+ reviews) - Users appreciate the ease of use and low maintenance, with seamless integrations.

Pricing: A $59/month Premium plan with Unlimited customers, emails, rewards, campaigns, fraud protection and Live chat support. 

Plus plan of $299/month with every feature of the premium plan including Premium support & SLAs, a dedicated account manager and quarterly campaign review. 

Enterprise plan of $24000/year with everything in plus plan and Unlimited campaigns, custom integrations, custom analytics and review with the consultant. Check out Referral Candy and Loop Subscriptions integration here.

8. Rivo Loyalty and Referrals

Rivo Loyalty program app
Rivo Loyalty and Referrals

Description: Rivo is a loyalty and referral platform designed to help businesses build strong customer relationships and drive growth. By offering customizable rewards, tiered loyalty programs, and effective referral incentives, businesses can increase customer engagement and retention.

Key Features:

  1. Create a fully customizable loyalty and referrals platform
  2. Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
  3. Robust back-end customer data portal
  4. Flexible end-to-end personalization
  5. Get a white-labelled referral marketing program that natively matches your brand and website

Ratings: 4.9 stars (2,100+ reviews) - Users appreciate Rivo for enhancing sales and customer engagement. 

Pricing: A Free to Install plan with Up to 200 monthly orders, Loyalty Points Program, Ways to earn and redeem, Branding and Automated Email Campaigns.

$49/month Scale Plan with Dedicated Loyalty & Referral Page, Advanced Branding (Custom CSS + Fonts), VIP Tiers, Points Expiry and Analytics.

$499/month Plus plan with Checkout Extensions, Custom Integrations (eg: Klaviyo events), Advanced Analytics and Rivo Developer Toolkit.

9. Friendbuy: Referral & Loyalty

Friendbuy Loyalty Program app
Friendbuy: Referral & Loyalty

Description: word-of-mouth referrals, and increase customer retention with personalized loyalty rewards.

Key Features:

  1. Customizable Referral Program and Loyalty Program templates
  2. Comprehensive reporting, analytics, and concurrent A/B testing
  3. Reliable fraud detection that prevents self-referrals, and accounts for returns.

Ratings: With 4.3/5 ratings on G2 merchants appreciate the referral program, ease of use, easy setup and great customer support. 

Pricing: 

A referral program software that starts at $2,000 per month, with Customizable Referral Programs, Powerful Segmentation, Best Practice Placements, Robust Integrations, Real-time In-depth Analytics, Expert Customer Success, Automated Referral Tracking and Reward Fulfillment, Advanced and Configurable Fraud Prevention.

A Loyalty Program Software that starts at $2,500 per month, with Customizable Loyalty Programs, Powerful Segmentation, Best Practice Placements, Robust Integrations, Real-time In-depth Analytics, Expert Customer Success, Flexible Reward Structures and Advanced and Configurable Fraud Prevention.

Referral & Loyalty Platform that starts at $3,500 per month consisting of everything you see in Referral and Loyalty at a lower combined price.

10. Marsello: Loyalty, SMS, emails

Marsello : loyalty management and program app
Marsello: Loyalty, SMS, emails

Description: Marsello is an all-in-one customer loyalty and marketing software for omnichannel businesses. By engaging customers through personalized communication and rewarding loyalty, businesses can drive sales and increase customer lifetime value, plugging into all the sales channels. Get powerful insights by syncing in-store and online transactions. 

Key Features:

  1. Drive customer growth through targeted email campaigns and personalized notifications.
  2. Boost customer retention with flexible rewards, points systems, and exclusive VIP tiers.
  3. Review which campaigns deliver the best results with advanced reporting tools.

Ratings: 4.4 stars (350+ reviews) - Users appreciate the user-friendly interface and ease to setup. 

Pricing: $125/month Essential plan with features including Customer Loyalty Program, Points & Referral Program, Reward Redemption, VIP Tiers, Loyalty Automation, Feedback Surveys and Reporting.

A $135/month Professional plan with All loyalty features, Email & SMS Campaigns, Marketing Automation, Google Review Manager, Email Capture Forms, Social Scheduling and Reporting.

11. Joy: Rewards & Loyalty Program

Joy: Rewards & Loyalty Program app
Joy: Rewards & Loyalty Program

Description: Joy Loyalty is a Loyalty management app developed by Avada Commerce, It’s features and customization options empower businesses to significantly boost customer retention. With intuitive technology and advanced tools, Joy Loyalty simplifies the process of creating and managing effective loyalty programs. 

Key Features:

  1. Diverse Point Earning Programs
  2. Rule Engine (Multi Place Order Rules)
  3. Variety of Reward Redemption Options
  4. VIP tiers
  5. Modern Widget Design

Ratings: 4.9 stars (1,500+ reviews) - Users appreciate the Joy loyalty management app for its easy setup and management of rewards systems. It features a user-friendly interface that allows for customization to meet specific brand needs

Pricing: Free plan with Loyalty Page Generator, Up to 150 Free orders per month, Point program: Sign Up, Place Order etc, Redeem programs, Custom emails and Basic Integration. 

$24.99/month Professional Plan with $15 for 1000 Free Orders+POS (optional), VIP Tiers, Customizable Emails, All Points and Redeem Programs and Retention Analytics.

$99/month Advance plan with POS extension enabled, Option to redeem points on POS, also Redeem coupons on POS and option to add customer birthday on POS.

$499/month Enterprise plan with all the features of Advance plan and Headless Commerce (Hydrogen), API & Webhooks, Advanced Integrations, On-demand development and Priority support. 

12. Yotpo: Loyalty & Rewards

Yotpo loyalty program and management app
Yotpo: Loyalty and Rewards

Description: Yotpo Loyalty & Referrals simplifies customer loyalty and retention. Build customized rewards & referrals programs to engage existing customers and reach new ones.

Key Features:

  1. Monitor and analyze loyalty and referral programs. 
  2. No code is needed to launch and manage your loyalty and rewards program. 
  3. Run a tiered program based on points, spending, purchases, or referrals. 

Ratings: 4.7 stars (2,500+ reviews) - Users appreciate the comprehensive solution and responsiveness and helpfulness in resolving issues.

Pricing: Free plan available to stores with fewer than 100 monthly orders and with features like Rewards Sticky Bar, Earn Points for Purchases, Points for Creating an Account and Referral Program

$199/month Gold plan with Dedicated Rewards Page, More Ways to Earn: Instagram Follow, Birthday and more, Redeem Points at Checkout and Seamless Integration with shopify tech stack. 

Conclusion 

Choosing the best Loyalty management app for your business to keep the customers coming back is crucial. They encourage good relationships, increase repeat purchases, and boost customer lifetime value. With the right Loyalty management app, creating and managing a loyalty program is easier than ever. Checkout the top options we've reviewed and discover how a loyalty program can benefit your business.

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Written by
Emma Johnson
Head of Marketing

Emma Johnson is celebrated for her strategic brilliance and innovative flair. By seamlessly blending creativity with data-driven insights, she has propelled Loop’s brand to new heights, establishing it as a formidable force in the Shopify Subscriptions space.